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New Patient Information – Glastonbury, CT

Hassle-Free & Convenient Dentistry

Many people avoid their local dentist’s office because they don’t want to deal with fussing with their dental insurance plan, filling out new patient forms, and start the new task of building a trusting relationship with a provider. At Heim & Carroll DMD, LLC, we make all of that easy by being open, honest, and giving you all of the information you need up-front, before you schedule an appointment with us! Below, you can find new patient forms, information about dental insurance that we accept, and even what you can expect about your first visit with us. If you have any questions, don’t hesitate to reach out.

Your First Visit

Before your first appointment, we ask that you fill out our new patient forms at home online. This will allow us to have your information ready so we can guide you directly back to one of our treatment rooms. Please bring in a form of identification and your current dental insurance card.

The doctor will then begin by examining your teeth and gums for any signs of oral health issues. We’ll then take X-rays if you need them. If we spot any issues, we’ll let you know about them and walk you through any treatment recommendations we have. A cleaning may be the same day with a hygienist if not one will be scheduled as soon as possible.

New Patient Forms

Before you come in for your first appointment, we ask that you complete the new patient information with the forms available on line below. This will allow us to attend to your needs more quickly than completing them upon arrival. Please call our dental office if you have any questions or concerns. We would be glad to help. Thank you!

Complete Our Forms Online

Fill Out New Patient Forms Online

Download Our Forms

If you are unable to fill out your forms online, please download, print and fill out your forms at home by clicking the links outlined below. You may then bring the completed forms in for your first appointment so we can see you as quickly as possible.

Contact Information Dental History Medical History Children's Medical History COVID-19 Screening Form Payment Policy Privacy Policy Consent to Share Information Records Release Form

Dental Insurance Welcome

Dental insurance is confusing and complicated, but at Heim & Carroll DMD, LLC we’re happy to take care of that hassle for our patients. We process and file claims for a number of major PPO insurance providers. Regardless of your dental plan, we’re happy to help maximize your coverage. Contact our team to find out more.

Here are some popular PPO plans we can help submit your claims to:

Learn About Dental Insurance

Financing Available

Not sure how you’re going to pay for dental care? Worried about the cost of advanced treatment? Interested in cosmetic dentistry that isn't covered by your insurance? If you answered yes to any of these questions, CareCredit might be the answer you need. This third party medical and dental financer company offers low and no interest financing for qualified patients. Follow the link below to find out more or complete their convenient, online approval form.

Apply for CareCredit

Billing and Payment Questions

If you have any questions about a bill you have received please call the billing department at  860-815-8223 and leave a detailed message and they will return your call within 48 business hours.

If you want to make a payment please call 860-633-2031 to speak with our staff directly.

We are always happy to help!

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